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Help with a Federal Agency

If you are a resident of Washington’s 6th Congressional District and are experiencing issues with a federal agency, my office is here to help.

While I cannot override federal agency decisions, I can inquire on your behalf to: 

  • check the status of your case, 
  • request expedited service, 
  • explore possible solutions, 
  • and help navigate bureaucratic challenges. 

My staff and I are committed to ensuring you receive a fair and timely response to your concern, though we cannot guarantee the outcome of your case.

For mobile office hours, click HERE to go to our information page.

PRIVACY AUTHORIZATION NOTICE

If you are requesting assistance, you must complete a Privacy Authorization Form in accordance with the Privacy Act of 1974.

Please select and complete our online, DIGITAL PRIVACY RELEASE Form or our printable GENERAL PRIVACY RELEASE Form except for the following agencies:

How to submit the Form:

Step 1: Download the correct Form

Step 2: Complete the Form as instructed

Step 3: Sign and Return the Form to my office using one of the following methods:

  • Email (preferred): Randallcasework@mail.house.gov
  • Fax: (771) 200-5950
  • Mail or In-Person Drop Off (during District Office hours):
    • Tacoma: 1102 A Street, Suite 326 Tacoma, WA 98402
    • Bremerton: 345 6th Street, Suite 500 Bremerton, WA 98337

Please Do Not Submit A Privacy Release Form If Your Issue Is:

  1. Legislative (e.g., supporting/opposing federal laws, specific bills, or legislation). Instead, you can share your views by contacting the Congresswoman through the Contact Me tab on this website. 
  2. State, County, or City issue (e.g., Washington State Employment Security Department, child support (DSHS), local law enforcement, property taxes, state legislature matters, or judiciary-related concerns).  
Issues: Congress